About Truck Dispatch Experts

Truck Dispatch Experts is a real, operating truck dispatch service founded in 2020 by Ahmad Qazi, who works as Founder and Head of Dispatch Operations. The business is based at 1111B S Governors Ave, STE 48405, Dover, DE 19904, publishes a direct phone number at (682) 978-8641 and an email at info@truckdispatchexperts.com, and names the person accountable for the service on a dedicated founder page. Before you sign with any dispatch service — including us — ask for the legal entity name in writing, confirm the phone number you were given is the one published on the website, and check that nobody is asking you for money before a load has moved.

Truck Dispatch Experts was founded by Ahmad Qazi, who runs it as Founder and Head of Dispatch Operations. He leads dispatch across all eight equipment types the company covers and is the person carriers deal with when something needs escalating. His full profile is published at truckdispatchexperts.com/about/ahmad-qazi/.

No. Truck Dispatch Experts and Dispatch Experts (dispatchexperts.com) are two different companies with no affiliation, no shared ownership and no shared staff. They are separate legal entities operating on separate domains with separate phone numbers. Truck Dispatch Experts operates only at truckdispatchexperts.com and is reached at (682) 978-8641. If you were contacted by someone using a similar name, confirm the domain and the phone number match the ones published here before you send any documents.

No — they are legally distinct roles. Under 49 CFR 371.2 a broker is a person who, for compensation, arranges or offers to arrange the transportation of property by an authorized motor carrier. A broker must hold FMCSA broker operating authority and, under 49 CFR 387.307(a), must have a surety bond or trust fund of $75,000 in effect. A dispatch service works for the carrier instead: the load moves on the carrier's own operating authority and insurance, and the dispatcher is paid by the carrier, not by the shipper. FMCSA published final regulatory guidance on this distinction, Definitions of Broker and Bona Fide Agents, on 16 June 2023, updating interim guidance issued on 16 November 2022 under a mandate in the Infrastructure Investment and Jobs Act.

It depends on how the service actually operates. FMCSA's June 2023 final guidance applies a totality-of-the-circumstances test that turns largely on how much control the motor carrier has over the dispatch service. A dispatch service is more likely to need broker authority if it solicits or negotiates freight directly with shippers, works without a written contract with the carrier, or sources a load first and then decides which carrier gets it. It is more likely to fall outside broker authority if it works under a preexisting written agreement with a specific carrier, is paid solely by that carrier, is not part of the financial transaction between shipper and carrier, and discloses which carrier it is working for. Read the guidance yourself on federalregister.gov rather than taking any dispatch company's word for it.

A dispatch service does not haul freight, so the USDOT number and the MC operating authority belong to you, the carrier — every load we book moves under your authority, your insurance and your MC number. That is also why we only work with carriers who already hold active authority. If you want our business entity details in writing before you sign, ask and we will send them, and you should verify your own record at safer.fmcsa.dot.gov at the same time.

Run four checks. First, look the company up in FMCSA SAFER at safer.fmcsa.dot.gov and confirm that any USDOT or MC number it gives you actually resolves to that company, and that the phone number and address on the record match what the website publishes. Second, ask for the dispatcher-carrier agreement in writing before you send a single document — read who is paid by whom, and how you cancel. Third, confirm nobody is asking for an up-front setup fee or a deposit before a load has moved. Fourth, check that a named human is accountable, not just a generic contact form.

Semi truck dispatch is 6% of the gross revenue of each load we book, or a $250 per week flat rate for unlimited loads. Box truck, sprinter van and hotshot dispatch is 8% of gross per load, or $350 per week flat. There is no setup fee, no monthly minimum, no technology fee and no cancellation penalty, and you can move between the percentage and flat plans at any time. Carriers running three or more trucks can ask about volume pricing below the standard rates.

Our percentage is charged on the gross revenue of each load we book. On a $4,000 load at the 6% semi truck rate, our fee is $240. You only pay when we book a load — there is no fee in a week when you are not running, which is the practical difference between the percentage plan and the flat weekly plan.

No long-term contract is required and you can cancel at any time with no penalty and no cancellation fee. There is a written dispatcher-carrier agreement that sets out what we do and how we are paid — that document is what keeps the relationship inside the bona fide agent side of FMCSA's broker guidance — but it does not lock you into a term.

Forced dispatch means a carrier is required to accept a load it did not choose. We do not work that way. We source and negotiate loads and bring them to you; you decide whether to accept, and you set the rate floor and the lanes you will run. We are paid by you, so a load you do not want is not a load we book.

Yes. We work with carriers at every stage, from a brand-new MC authority to established fleets changing dispatch service. Newer authorities do face a real constraint that no dispatcher can remove: many brokers will not set up a carrier until the authority has some age on it, so expect the first weeks to be narrower on load choice. Our new authority guide walks through the setup order.

Eight: dry van, reefer, flatbed, step deck, power only, hotshot, box truck and heavy haul. Dispatchers are assigned by equipment type rather than pooled, so the person working your truck is working that market every day.

We cap each dispatcher at five active trucks. The cap exists so a dispatcher has the bandwidth to negotiate on each load and pre-plan the next one rather than accepting the first rate offered. If your dispatcher is not responsive, escalate it — there is no contract holding you in place.

Yes. Every dispatcher on the team is based in the United States. There are no offshore call centres in the loop, which matters most when you need someone reachable in your own time zone during a detention or a reroute.

From the point we have your documentation — authority, insurance certificate, W-9 and notice of assignment if you factor — you are matched with a dispatcher and seeing load offers within 24 hours. There is no multi-week onboarding queue and no setup charge.

All 48 contiguous states. We are based in Dover, Delaware and dispatch nationwide, including regional and dedicated lane work as well as long-haul over-the-road freight.

Truck Dispatch Experts is based at 1111B S Governors Ave, STE 48405, Dover, DE 19904. Dispatch itself is remote and phone-based, so being in Delaware does not limit coverage — we book loads across all 48 contiguous United States.