Ahmad Qazi
Ahmad Qazi is the founder and head of dispatch operations at Truck Dispatch Experts, the Dover, Delaware truck dispatch service he started in 2020. He and his dispatchers book and negotiate freight for owner-operators and small fleets running under their own authority, across eight equipment types and all 48 contiguous states.
Who Is Ahmad Qazi?
Ahmad Qazi is the founder of Truck Dispatch Experts and its Head of Dispatch Operations. He started the company in 2020 and still works loads himself across dry van, reefer, flatbed, step deck, power only, hotshot, box truck and heavy haul freight. He is the person accountable for how this service runs and the person you escalate to when a dispatcher is not getting it done.
Ahmad Qazi is a common name and several unrelated people share it. This page is about the Ahmad Qazi who runs Truck Dispatch Experts out of Dover, Delaware, reachable on (682) 978-8641 and at info@truckdispatchexperts.com.
| Full name | Ahmad Qazi |
|---|---|
| Role | Founder & Head of Dispatch Operations |
| Company | Truck Dispatch Experts |
| Year founded | 2020 |
| Business address | 1111B S Governors Ave, STE 48405, Dover, DE 19904 |
| Coverage | All 48 contiguous states |
| Equipment dispatched | Dry van, reefer, flatbed, step deck, power only, hotshot, box truck, heavy haul |
| Who pays him | The carrier. Never the broker, the shipper or your factoring company. |
| Published fee | 6% of gross or $250/week per semi; 8% or $350/week for box truck, sprinter van and hotshot |
Why Ahmad Started a Dispatch Company
Truck Dispatch Experts exists because of three specific failures Ahmad kept hearing about from owner-operators: dispatchers who did not answer the phone, load boards that paid below the cost of running the truck, and brokers who made promises they did not keep. None of those are pricing problems. They are attention problems.
So the company was built around attention rather than volume. Every dispatcher is capped at five active trucks, dispatchers are assigned by equipment type instead of pooled, and there is no contract holding a carrier in place if the person working their truck stops earning it. Ahmad still dispatches, which is the only reason the guides on this site describe how the market actually behaves rather than how a marketing team imagines it does.
If you want the shorter version of what the company is and what it charges, that lives on the about page. If you want to know whether a dispatcher is worth paying for on your lanes at all, we wrote the dispatch versus self-dispatch comparison for exactly that question.
What Ahmad Dispatches: Equipment and Lanes
Eight equipment types, and they are not interchangeable. Rates, broker mix, detention behaviour and what can legally go on the trailer differ enough that a generalist leaves money on the table. Here is what genuinely changes per trailer.
- Dry van dispatch
- The widest broker pool and the most loads posted, so the work is filtering rather than finding. The question is which lane reloads, not which load pays most today.
- Reefer dispatch
- Temperature terms are part of the rate. Continuous versus start-stop, pre-cool, and rejection exposure at the receiver mean the rate confirmation matters as much as the number on it.
- Flatbed dispatch
- Securement and tarping change the maths. Tarp pay, load and unload time, and legal height decide whether a strong rate per mile is actually a good day.
- Step deck dispatch
- Freight too tall for a flatbed. The dispatcher's job is to know before booking whether a load really needs a step deck, an RGN, or a permit.
- Power only dispatch
- Your tractor, somebody else's preloaded trailer. Drop-and-hook, so the exposure moves from securement to trailer availability and detention.
- Hotshot dispatch
- Expedited freight on a class 3 to 5 truck and gooseneck. Speed is the product, and the empty run back out of a rural delivery is what eats the margin.
- Box truck dispatch
- Regional and last-mile work. Liftgate, dock height and appointment windows decide which loads a box truck can physically take, before price is even discussed.
- Heavy haul dispatch
- Permits, routing and escorts. State permit lead time — not the rate — usually sets what is bookable this week.
Coverage runs across all 48 contiguous states, and the full scope per trailer is on the dispatch services overview.
Dispatcher, Not Broker: How Ahmad Structures the Company Under FMCSA Guidance
This is the highest-stakes question a carrier can ask a dispatch service, and most founder pages skip it. A dispatch service that sources freight and then decides which carrier gets it is doing what the regulations call brokering, and brokering without registration is not a grey area.
Start with the awkward part. FMCSA's final regulatory guidance Definitions of Broker and Bona Fide Agents (Federal Register document 2023-13080, published 16 June 2023) says plainly: “There is no statutory or regulatory definition of a dispatch service, nor is there a commonly accepted definition of such a service.” The label on the door means nothing. What the arrangement does is what counts.
The bona fide agent definition at 49 CFR 371.2(b) covers “persons who are part of the normal organization of a motor carrier and perform duties under the carrier's directions pursuant to a preexisting agreement which provides for a continuing relationship, precluding the exercise of discretion on the part of the agent in allocating traffic between the carrier and others.” The 2023 guidance then defines that last phrase: allocating traffic means “any exercise of discretion, choice, or decision-making on the agent's part about which motor carrier to assign a load.”
Read the guidance yourself rather than taking any dispatch company's summary of it — including ours. The full text is on govinfo.gov. Below is where we sit against each test it applies. This is a description of how we operate, not a legal opinion.
| Test | Points toward needing broker authority | How we operate |
|---|---|---|
| Who pays the dispatch fee | Compensation comes from the broker, the shipper, or a factoring company | You pay us. We are never paid by a broker, a shipper or your factor. |
| Whose authority moves the load | The intermediary arranges transport under its own broker authority | Every load moves on your MC number, your operating authority and your insurance. |
| Written agreement with the carrier | No written contract, or freight solicited in the open market with no carrier identified | A written dispatcher-carrier agreement is in place before we book anything. |
| Order of operations | Take the shipment first, then go find a carrier for it | The carrier comes first. We work loads for a carrier we already represent. |
| Allocating traffic | The agent decides which of several carriers gets a given load | We bring loads to you and you accept or decline. The assignment decision is yours, not ours — there is no forced dispatch. |
| Position in the money path | Sits between the shipper and the carrier and handles the freight payment | We are outside the shipper-to-carrier payment. We do not take a cut of your factoring proceeds and do not require a particular factor. |
That written dispatcher-carrier agreement is not paperwork for its own sake — it is the preexisting agreement the definition turns on, which is why it exists before we book anything. If you want the mechanics rather than the regulation, read how truck dispatch actually works.
The Standards Ahmad Holds the Dispatch Team To
These are commitments Ahmad sets as owner, not measured industry averages and not a performance guarantee. If we miss one, your recourse is the same as your recourse for anything else here: tell your dispatcher, escalate to Ahmad, and cancel the same day at no cost if it is not fixed.
Why Ahmad Offers a Flat Weekly Fee, Not Just a Percentage
A percentage fee charges you more for the same phone call in a good week than in a bad one. That is fine when you are starting out and cash is tight, and it stops being fine the moment you are running well. So both options are published, you pick, and you can switch between them at any time.
Semi truck dispatch is 6% of the gross revenue of each load we book, or $250 per week flat for unlimited loads. Box truck, sprinter van and hotshot are 8% or $350 per week. The crossover is arithmetic you can check: $250 divided by 6% is $4,166.67, so at roughly $4,167 of weekly gross the two plans cost the same. For box truck and hotshot, $350 divided by 8% is $4,375.
| Weekly gross | 6% per load | $250 flat | Cheaper plan |
|---|---|---|---|
| $3,000 | $180 | $250 | Percentage |
| $4,167 | $250 | $250 | Break-even |
| $6,000 | $360 | $250 | Flat |
| $9,000 | $540 | $250 | Flat |
| $12,000 | $720 | $250 | Flat |
A semi grossing $12,000 a week pays $720 on the percentage plan and still only $250 on the flat plan — an effective rate of about 2.1%. That is the whole argument, and it is arithmetic rather than a claim. Nothing above is a projection of what your truck will earn; substitute your own weekly gross and the sums still work.
Full terms, billing timing and factoring handling are on the pricing page. To put your own numbers in, use the dispatch ROI calculator or work out your floor first with the cost per mile calculator. For where our number sits against the wider market, read truck dispatch fees explained.
How to Verify Ahmad Qazi and This Company Before You Sign
You are being asked to hand a stranger your authority packet and your certificate of insurance. Run these checks on us. Then run the identical checks on everyone else on your shortlist, and be suspicious of anyone who makes them hard.
- 1
Search the state corporation registry
Ask us for the exact registered legal entity name in writing — we will send it — then key it into the Delaware Division of Corporations entity search. It is free and returns the file number, formation date and registered agent. If a company will not give you the entity name to search, that is the answer.
- 2
Check the address, phone and email match
Ours are published here and nowhere else in a different form: 1111B S Governors Ave, STE 48405, Dover, DE 19904, (682) 978-8641, and info@truckdispatchexperts.com on our own domain rather than a free mailbox. If someone contacts you from a different number or a similar domain, they are not us — confirm before you send anything.
- 3
Read the dispatcher-carrier agreement before you send documents
Read who pays whom, what the fee is charged on, and how you cancel. It is also the preexisting written agreement FMCSA's bona fide agent definition depends on. There is no term commitment and no cancellation fee — the terms are on the pricing page and answered further in the full FAQ.
- 4
Confirm nobody wants money before a load moves
No setup fee, no deposit, no monthly minimum, no technology fee. An up-front charge before any freight has been booked is the single most common pattern in dispatch complaints — see our dispatch scams and red flags guide.
- 5
Confirm the dispatcher stays out of your money
We are paid by you and only by you. We are never paid by a broker, we do not take a cut of your factoring proceeds, and we do not require you to use a particular factoring company. A dispatcher inserting itself into the broker-to-carrier payment chain is a hard stop.
- 6
Confirm no exclusive control and no forced dispatch
You set the rate floor and the lanes, you accept or decline every load, and you can keep booking your own freight alongside us. Any requirement for exclusive control of your truck belongs on the red-flag list, not in a contract. The wider checklist is in how to choose a dispatch company.
- 7
Verify your own authority in FMCSA SAFER
A dispatch service does not haul freight, so the USDOT number and the MC authority are yours, not ours — which is exactly why your record needs to be active and correct in FMCSA SAFER. Check it before you start, not after a broker declines you.
Questions Ahmad Gets Asked Most
The questions that come up on a first call, answered the way he answers them on the phone. More of them, and the pricing detail, are on the full FAQ page.
Who is the founder of Truck Dispatch Experts?
Ahmad Qazi. He founded the company in 2020, runs it as Founder and Head of Dispatch Operations from Dover, Delaware, and is the person carriers escalate to when a dispatcher is not getting it done. He is reachable on (682) 978-8641.
Does a truck dispatcher need broker authority?
It depends entirely on how the service operates. FMCSA's June 2023 final guidance applies a totality-of-the-circumstances test that turns on how much control the motor carrier keeps. Soliciting freight directly from shippers, working without a written carrier contract, or taking a shipment first and finding a carrier afterwards all push a dispatch service toward needing broker registration.
What is the difference between a dispatch service and a freight broker?
A broker arranges transportation for compensation under its own FMCSA broker authority and sits in the money path between shipper and carrier. A dispatch service works for the carrier: the load moves on the carrier's own authority and insurance, and the carrier — not the shipper — pays the dispatcher. Different role, different licensing.
What is a bona fide agent under FMCSA rules?
49 CFR 371.2(b) defines bona fide agents as people who are part of a motor carrier's normal organisation and act under its direction under a preexisting agreement providing for a continuing relationship, which precludes the agent exercising discretion in allocating traffic between that carrier and others.
Is it better to pay a dispatcher a percentage or a flat weekly rate?
Work out your normal weekly gross and compare. On our semi truck pricing the crossover is $4,167 a week, because $250 divided by 6% is $4,166.67. Below that the percentage costs less and you pay nothing in a week you do not run. Above it the flat $250 keeps getting cheaper as you gross more.
How do I verify that a truck dispatch company is legitimate?
Ask for the registered legal entity name in writing and search it in the state corporation registry. Confirm the phone number and address you were given match the website. Read the dispatcher-carrier agreement before you send documents. Refuse any charge before freight has moved. Check a named human is accountable, not just a form.
Can a dispatcher require exclusive control of my loads?
We do not, and you should treat it as a red flag anywhere else. There is no exclusive-control clause and no forced dispatch here: we source and negotiate, you accept or decline, and you set the rate floor and the lanes. You can also keep booking your own freight alongside us.
Do truck dispatch services require a long-term contract?
Ours does not. There is a written dispatcher-carrier agreement setting out what we do and how we are paid — that document is what keeps the relationship on the bona fide agent side of FMCSA's guidance — but no term commitment, no cancellation fee, and no setup fee.
Can a new authority get dispatch service?
Yes, and we take new authorities. One constraint no dispatcher can remove: many brokers will not set a carrier up until the authority has some age on it, so expect the first few weeks to be narrower on load choice rather than instantly wide open.
Guides Ahmad Has Written
A fixed selection rather than whatever published most recently — these are the ones that map to what he actually does every day, and why each one exists.
Truck dispatch fees explained
Because the headline percentage is not the cost. Written to make our own pricing checkable against the market.
Rate negotiation tips
The part of dispatch that actually moves your revenue. Same arguments we use on the phone with brokers.
How to choose a dispatch company
The vetting sequence, written so it applies to us as strictly as to anyone else on your shortlist.
Owner-operator dispatch guide
For a single truck deciding whether dispatch is worth paying for at all.
New authority dispatch guide
The setup order for a brand-new MC, and what genuinely cannot be shortcut.
DAT vs Truckstop load boards
If you are still self-dispatching, this is the tooling decision that comes first.
Dispatch scams and red flags
Written after too many carriers called us having already been taken by somebody else.
Load boards vs dispatchers vs brokers
The three things carriers most often confuse, separated out plainly.
Want a price before a conversation? The full fee structure is on the pricing page. Ready to move? You can start onboarding the same day, or write first via the contact page. Dispatcher looking for a seat rather than a carrier looking for dispatch? Openings are listed on careers.
Work with Ahmad's dispatch team
A named person who answers, a written agreement before anything moves, and no contract holding you in place. Tell us what your truck is doing this week.