1. Information We Collect
When you use our website or contact us, we may collect the following information:
- Name, email address, and phone number (provided via contact forms)
- MC number, DOT number, and equipment type
- Fleet size and operational preferences
- Website usage data (pages visited, time on site) via analytics
- Device and browser information
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide dispatch services
- Match you with an appropriate dispatcher for your equipment type
- Communicate about our services, updates, and offers
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Freight brokers and shippers as necessary to dispatch loads on your behalf
- Service providers who assist us in operating our business (e.g., email services)
- Law enforcement or regulatory bodies when required by law
4. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
- Withdraw consent for data processing
7. Contact Us
If you have questions about this Privacy Policy, contact us at:
Truck Dispatch Experts
1111B S Governors Ave, STE 48405, Dover, DE 19904
Phone: (682) 978-8641
Email: info@truckdispatchexperts.com